Overseas Buyers

Attention Overseas Buyers!

It's possible to make orders even if you're not in Malaysia, and would like us to ship overseas.

Terms & Conditions:

1. Postage fees are to be borne by the buyer. Buyer can choose which courier service they prefer. But the cheapest service so far that we've come across is the Malaysian Post. Regular parcel rates are much cheaper than their express post rates.
2. Buyers still have to make payment before the closing date of each batch. Buyer can either make full payment, or 50% deposit first. Payment must be completed before we ship out the items.
3. We are not responsible for anything that happens during shipment.
4. Stocks will usually arrive 2 weeks after closing date for clothes, and 3 weeks after closing date for Shoes.
5. There may be items which are temporarily out of stock. They will either arrive later, or factory may not have stock anymore and declare it permanently out of stock. In this case you may opt for a refund, or use the money to buy something else on our blog.
6. If the clothes arrive later due to 'temporarily out of stock' case, you can choose to wait for it to arrive first before we ship out your parcel, or send it separately. Please note that by doing so you may be charged additional postage fees due to double shipment.
7. Sold item(s) are not exchangeable, nor refundable.
8. Items may look slightly different in photos due to the lighting.
9. No last minute cancellations after closing date. Cash will NOT be refunded in this case.

Overseas buyers can now make payment using PayPal:

**Singapore buyers please take note. Payment can be made to our Posb account for convenience. **

For those who are interested in wholesale prices, kindly contact us for more information:

viennalace@gmail.com

Note: We have wholesale prices as well as wholesale postage prices. So be sure to contact us to find out more about this. (:

Thanks & hope to hear from you guys soon!

Vienna Lace~